Accomplished, results-driven User Experience/Functional Designer with over 30 years’ experience in design looking for an employer with a company that works together for all to prosper, flourish, and live a happy life.

PROFESSIONAL SUMMARY
Accomplished User Experience Architect and Design Leader with over 30 years of experience driving digital transformation for Tier-1 financial institutions and government contractors. Expert in bridging the gap between complex business requirements and intuitive user-centered solutions. Proven track record in Art Direction, User Research, and Data Visualization, with a focus on creating scalable, accessible, and high-performance interfaces.

TECHNICAL SKILLS
• Design & Prototyping: Figma, Sketch, Adobe Creative Suite, Axure, iRise, InVision, Pixate.
• User Research: Usability Testing, LoFi/HiFi Wireframing, User Personas, Journey Mapping.
• Development Literacy: HTML5, CSS3, JavaScript, Java/J2EE, PHP, JSP, Cold Fusion.
• Management & Strategy: Agile Methodology, Data Visualization, Product Roadmap Development, Technical Oversight, Stakeholder Management.
 
PROFESSIONAL EXPERIENCE
U.S. Bank | User Experience Designer & Architect | 2022 – Present
• Strategic Design: Lead UX strategy for investment platforms targeted at next-gen investors, resulting in streamlined onboarding and increased engagement.
• Wealth Management UX: Architected complex financial forms and enhancement tools for high-net-worth customers, prioritizing clarity and security.
• End-to-End Oversight: Manage the full design lifecycle from initial user research and LoFi/HiFi wireframes to final UI specification handoff for development teams.
• Technical Leadership: Provide technical direction and design audits for digital development efforts to ensure pixel-perfect implementation of UX standards.

JP Morgan Chase & Company | 2011 – 2022 UI Design Lead / Data Visualization Manager – Data Privacy (2020 – 2022)
• Domain Expertise: Served as the lead UI authority for Data Privacy initiatives across Chase.com and JPMorgan.com, ensuring global compliance through intuitive design.
• Operational Tools: Designed internal customer service interfaces to improve the efficiency of back-office privacy operations.
• Research Leadership: Coordinated large-scale usability studies to validate privacy-related user flows and data visualization tools.
 
JP Morgan Chase & Company  (cont’d) | UI Design Lead / Functional Design Manager – Card Services (2011 – 2019)
• Core Product UX: Owned the digital UI experience for the credit card consumer journey on Chase.com.
• Omnichannel Integration: Coordinated UI/UX design across Voice Recognition, Mobile, and Web interfaces to provide a seamless "one-brand" experience.
• Innovation: Managed content strategy and UI logic for the Natural Language Search feature, improving self-service success rates for cardmembers.

The Judge Group | Senior Usability Engineer (U.S. Gov Contractor) | 2010
• Portal Development: Led UI design for high-security government portal domains, translating rigid requirements into functional back-end logic and interactive prototypes.
• Technical Roadmap: Created the UI technology roadmap to align long-term development with usability goals.

Zoombak, LLC | Web/UI Analyst | 2008 – 2009
• Product Development: Acted as the primary POC for UI requirements, bridging the gap between product management (MRDs) and outsourced development firms.
• Quality Assurance: Managed UI defect prioritization and supported System Test teams in developing UI-related test cases and scripts.
 
EDUCATION & CERTIFICATIONS
•	MS in Creativity and Innovation | Drexel University | GPA: 3.95
•	Bachelor of Arts | Mansfield University
•	UX Certificate | Nielsen Norman Group (NN/g)
•	Ideas to Action Certificate | IDEO U

Continuing Education: Negotiation for Leaders, Innovation Management, Leading Effective Organizations (Drexel), Project Management Essentials, Leadership Communications.