OBJECTIVE
Accomplished, results-driven User Experience/Functional Designer with 30 years experience in design looking for an employer with a company that works together for all to prosper, flourish and live a happy life.
QUALIFICATIONS
Accomplished, results-driven UX/UI Designer with 30 years experience in Art Direction, Graphic, Voice Recognition, Mobile, User Interface, User Experience Design. Essential skills and experience include:
• Ability to understand customers’ needs and convert them into a saleable/feasible solution.
• Can create/incorporate a corporate image into logos, presentation and marketing materials.
• Positive thinker and a problem solver to attain the best solutions for the customer.
• Able to multi-task and work on several projects at once.
• Quick learner and open to learning new technology to enhance work output.
• Excellent organizational and presentation skills.
TECHNICAL SKILLS
Adobe CS, Microsoft Office, Axure, iRise, Pixate, InVision, Sketch, Microsoft Outlook, AI, WebLogic, BBEdit, HP Quality Center, Mac OS, Microsoft Windows, CSS, HTML, JavaScript, Java, J2EE, DHTML, Cold Fusion, JSP and PHP.
PROFESSIONAL EXPERIENCE
JP Morgan Chase & Company 2011-Present
2020 User Interface Design Lead/Data Visualization Manager – Data Privacy
• User Interface (UI) expert for Data Privacy on Chase.com and JPMorgan.com.
• Review requirements to coordinate UI/UX design for web interfaces.
• Design customer service UI for operations tool.
• Review UI specs for the digital development effort.
• Review UI User Experience (UX), designs and provide technical direction and oversight for the UX development.
• UI wireframe recommendations, prototyping and demos as required.
• Coordinate Usability studies and review.
2011-2019 User Interface Design Lead/Functional Design Manager – Card Services
• User Interface (UI) expert for the credit card customer on digital project for chase.com
• Review requirements to coordinate UI/UX design for Voice, Mobile, Interfaces and development work.
• Review UI specs for the digital development effort.
• Review UI User Experience (UX), designs and provide technical direction and oversight for the UX development.
• UI wireframe recommendations, prototyping and demos as required.
• Coordinate Usability studies and review.
• Manage content editors for Natural Language Search feature online.
The Judge Group 2010
Senior Usability Engineer – U.S. Government Contractor
• UI portal domain.
• Reviewed requirement and coordinated work associated with UI design/development.
• Created the UI specs for the development effort.
• Reviewed UI/UX designs and provided technical direction and oversight for the UI development, associated dependencies back-end logic.
• UI technology interactive roadmap, wireframe recommendations, prototyping and demos as required.
Zoombak, LLC 2008 - 2009
Web/UI Analyst
• UI domain expert and analyst for the Product Development group.
• Reviewed and comment on MRDs in the area of UI requirements and analyze associated back-end logic required.
• Reviewed, comment on, and approve the UI specs
• Analyzed usability study reports for enhancements to the portal.
• Released the UI specs to outsourced development companies and integrate UI development plans.
• •Single POC and interface to development direction and oversight.
• Reviewed UX, UI designs and provide technical guidance and supervision for the UI development, associated dependencies with back-end logic, etc.
• Supported System Test on the development of UI-related test cases and scripts, UI defect analysis, and managing UI defect prioritization & fixes.
• Supported Ops to answer UI-related questions, track and manage defects or enhancements identified via trouble tickets.
• Created UI technology roadmap, wireframe recommendations, prototyping and demos as required.
• UI, UX and Device Testing.
• Logged and retested defects.
• Created an iPhone UI for future development.
FLSmidth, Inc. 2008
Web Designer – Contract – Part-time
• Designed Front-end for an Oracle 10g Software program for web conversion.
• Designed Flash animation for web pages.
EDUCATION & TRAINING
• Drexel University, Philadelphia PA – MS – Creativity and Innovation GPA: 3.95
• IDEO U – Online - Certificate – Ideas to Action
• Nielsen Norman Group - UX Certificate
• Maryland Institute College of Art, Baltimore, MD - Certificate Program – Creative Entrepreneurship (no degree acquired)
• Mercer County Community College, West Windsor, NJ - Professional – Continued Education, Attended Graphic Design and Web Design courses
• Montgomery County Community, Blue Bell, PA - Professional - Continued Education, Major: Graphic Design /Fine Arts
• Mansfield University, Mansfield, PA - Bachelor of Arts Degree
Additional Training: Innovation Management, Learning from Failure, Negotiation for Leaders, Leading Effective Organizations, Innovation in Established Companies, Project Management Essentials, Leadership Communications, FLASH MX, Building JSPs, Intro to UNIX, Managing and Planning Multimedia Projects.