I have much experience with sketching, Photoshop, Illustrator, Design Layout, in house Photography, and Mobile Design. In addition to my personal Portfolio I have extensive knowledge of large format graphics, POP Displays and well aware of mobile design space for human interface standards.

>>>>Qualifications:
I have advanced knowledge of Mac and PC computer systems and well versed in using iOS based devices such as an iPhone or iPad.  In addition, I bring many years of professional Graphic Design experience with a background in Print, Photography, Marketing, Web, and Mobile Design.

Throughout the years I have had a wonderful opportunity to experience a lot of different industries and help out many different walks of life.

>>>>Professional Experience:
• (Independent Computer Repair) – [ Computer Technician ] – (March 31st, 2017 – Present)
- Customer Phone and E-mail support.
- Remote and On Location Technician for both Business and Residential Mac and PC clients.
- iPhone and iPad Troubleshooting.
- Custom PC Computer Builds.

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• Mac House Calls – [ Computer Technician ] – (Feb. 13th, 2015 – March 31st, 2017)
- Customer Phone and E-mail support.  (Listening to clients and diagnosing software and hardware problems.)
- Remote and On Location Technician for both Business and Residential Mac and PC clients. 
- Built Firewalls, installed firewall software, oversaw networks with VPN’s, in charge of sensitive Client Passwords, established FTP accounts and software multiuser licensing for each network computer.
- Setup new computer accounts with Active Directory, established new email’s for new employees, and added each email to a filter monitor service using EveryCloud.

Software:  
MSP Manager / Kerio Connect (E-mail) / Intermedia (E-mail) / Kerio Control (VPN & Firewall) / EveryCloud (Junk Mail Filter) / CrushFTP (File Transfer Protocol server) / Apple Server / Active Directory / Apple Remote Desktop / GoToAssist (Remote Support Software) / Word / Excel / Outlook (for Microsoft Exchange) / Office365 / Avast (anti-virus) / BootCamp (Mac Pro) / VMware / Parallels / Time Machine / CrashPlan / Drobo / Adobe CC 2017 / Revit

Hardware:
Mac Pro mid 2012’s – late 2013’s, MacBook Pro 2016’s, Mac Mini 2012’s, and iMac Late 2015’s / Misc. PC laptops & desktops / Monitors / Printers / Scanners / External Backup Hard Drives

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• Freelance Artist – (March 25th, 2013 – June 22nd, 2015)

- Customer Phone and E-mail support. [ for DoxieWorks LLC and Our Town Apps ]
- Design Client graphics for new Mobile Apps on iOS and Android. 
- Vigorously worked hard to design best layouts for each mobile theme. 
- Create custom logos and graphics.

Software: 
Photoshop / Illustrator / BiznessApps / HTML / CSS

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•  GoMobile Solutions – [ Graphic UI Artist ] –  (April 9th, 2012 – March 25th, 2013)

- Provided superior TIER 2 customer support to clients over phone, e-mail, webinars, and face-to-face.
- Have much experience with CRM ticket tracking systems opening and closing ticket cases.
     [ iPhone / iPad tech support for iOS development / MacOS and Windows hardware and software end user support ]
- Diagnose networking issues LAN / Wireless Networks.
- Built NativeApps to Apple and Client Spec. / Educate new clients on our software platform.
- Built WebApps to Client Spec. / Educate new clients on our software platform.
- Designed all graphic functionality.

Software: 
Photoshop / Illustrator / BiznessApps / Infusionsoft (CRM) / FuseDesk / Google Sheets / piJnz / HTML / CSS

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•  Original Parts Group – [ Production Artist/Product Photographer ] – (June 26th, 2008 – March 16th, 2010)

- Ensured visual quality for all customer catalogues & web imagery.
- Photographed all part imagery.
- Catalogue production artist.
- Lead photographer ( Nikon / Canon SLR digital cameras )
- Apart of SEMA awards 2008-2010

Software: 
Photoshop / Illustrator / Bridge / InDesign / Microsoft Office / Catalogue Studio 2008 (CRM) / SonicWall

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•  Cornerstone Display Group – [ Freelance Artist ] – (Jan 2008 – Feb 2008)
     
- 2D/3D conceptual artist for Account Executive Clients
- Redesigned CAD models and presented them to clients as 3D Mockups POP displays,  
  lane blockers, and DVD/Blu-ray corrugate displays under the client set style guide branding.
- Kept all records of all client style guide books.

Software: 
Photoshop / Illustrator / InDesign / Microsoft Office / Acrobat

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•  KEG Graphics, INC. – [ Graphic Artist and Web Director ] – (August 19th, 2005 – November 9th, 2007)

- Basic Customer phone & e-mail support.
- Provided solutions for each RV customer graphic design & Design RVIA warning labels.
- Catered to all customer RV graphic design concepts.
- Installation and configuration of network printing resources for print servers and inkjet photo printers.
[ Additional office duties included maintaining two Thermal Emulsion Printers 30” & 60” ]
[ MacOS hardware (RAM, Processors, Video Card Upgrades, Hard Drives, and Networking) and Software Installation ]

Software: 
Photoshop / Illustrator / InDesign / Microsoft Office / Acrobat / Dreamweaver / HTML / CSS

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>>>>My Portfolio Site:
http://www.creativehotlist.com/d-patino	

>>>>Education:
Mt. Sierra College – Monrovia, CA 
Bachelor of Science in Multimedia Design Technology 2004